William Burke
 Organizational Effectiveness
 Phone: 443-809-0252
  Catherine Armstrong
  Executive Administrative Assistant
 Organizational Effectiveness
 Phone: 443-809-0252


The Division of Organizational Effectiveness supports Baltimore County Public Schools by developing and implementing a comprehensive human resources management plan that addresses recruiting, selecting, developing, supporting, evaluating, and retaining highly qualified and effective staff at all levels of the organization. This division is also responsible for managing the Title II Part A Grant. William S. Burke serves as the Chief of Organizational Effectiveness.

Our Vision

All BCPS employees commit to continuous growth and to the development of globally competitive graduates.

Our Purpose

The purpose of the Division of Organizational Effectiveness is to provide:

  • Equitable access to multiple pathways for professional growth based on personalized development plans.
  • Advocacy for professional learning opportunities, support, and resources that consider the diverse needs of adult learners.
  • Models for highly effective professional learning aligned with professional learning standards.
  • Support to enhance cultural competency to ensure globally competitive students.

Our Core Values

  • All employees have a responsibility to improve professional practices.
  • All employees demonstrate exemplary internal and external customer service.
  • All employees are culturally competent and meet the needs of diverse learners.
  • All employees should have the opportunity to advance in leadership within and throughout BCPS.
  • Leaders create and sustain a culture of continuous learning.
  • Personalized professional learning is fundamental to organizational development and increased student results.
  • Effective communication is essential to professional learning.
  • Equitable access to professional learning is achieved through multiple pathways that consider the needs of diverse learners.
  • Change is a natural process in the development of an organization.
  • All employees impact student results.